Are your products Vegan and Organic?
Yes, all our products are vegan-friendly.
We try to use organic ingredients as much as possible and all organic ingredients are listed in the ingredients list.
What is your return policy?
Your satisfaction is our topmost priority.
For damaged items, please get in touch with us within 24 hours of receiving your parcel. Due to hygiene reasons, we do not accept returns.
If you are not satisfied with our product, please contact us using our chat function or email us.
Do your soaps contain lye?
All soap is made with lye (Sodium Hydroxide). A process called saponification causes the lye to be used up and turns oil into soap. There is no more lye in the finished product.
Do you ship internationally?
Due to COVID-19, we have suspended shipping to overseas countries temporarily.
Are your products made from natural ingredients?
Most definitely! All our handcrafted soaps and beauty products are lovingly handmade with all natural or naturally derived ingredients.
They are free from artificial fragrances, colourings, parabens and harsh sulphates such as SLSes.
What packaging do you use?
Why do your shampoo bars contain preservatives
While we advocate for the use of natural ingredients as much as possible, our pH balanced shampoo bars contain preservatives to keep you safe.
Shampoo bars are constantly exposed to water and high humidity in Singapore, which is the perfect condition for bacteria and mould to grow. Our paraben and formaldehyde free preservative help to keep shampoo bars fresh.
The pH of soaps are much higher than shampoos and hence less pathogen friendly and don't require a preservative.